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terms of use


1. These general conditions of sale have to govern the contractual relationship between us, namely sofasurfeurs and you, the customer, defined here as the site user accepting these Terms of Use

2. These terms and conditions specified conditions including orders, payments, delivery and management of any return of items ordered by the customer

3. The customer can simply consult freely and at any time these terms and conditions of sale by clicking the "conditions of sale". Thus, any order for goods placed by a customer will require the final and irrevocable agreement of the client on all terms and conditions outlined below.



1. If the customer wishes to place an order, it will perform, according to which it is provided online, a form made available which shall include the information necessary to identify and in particular: full name, address, number phone and e-mail.

2. The customer who has selected papers presented, final confirmation of his order, given a summary screen, by "clicking" to demonstrate its commitment and acceptance of general conditions of sale. From that moment, the order is registered and is irrevocable on his part.

3. Any order placed with sofasurfeurs Company, through its website will be confirmed to the client by sending an order confirmation as soon as possible and in the following ways: e-mail , telephone or mail.

4. No cancellation of order will be accepted without prior approval from the sofasurfeurs.

5. Photos and descriptions of any items available are for illustrative purposes only. The prices are indicative: they can change at any time and any technical mistake or typographical will not be entitled to claim from the customer or can not engage the responsibility of the sofasurfeurs.


1. All purchases made on the site are payable to the order. This means that no product can be shipped to a customer if it has not paid in advance 100% of net sales price of the product and any delivery charges incurred.

2. So that no dispute about the amounts paid by the customer can not occur, the Company sofasurfeurs always address the customer a confirmation of registration of the order.

3. sofasurfeurs Company reserves the right to suspend any order management and delivery in case of refusal of payment by credit card and / or any other payment from the agencies officially accredited or in the event of non payment and / or fraud and to prosecute the author of the latter.

4. sofasurfeurs Company reserves the right to refuse to make a delivery or an order from a customer who has not settled completely or partially a previous command or with whom a payment dispute is in progress of Directors.

5. Any delay in payment from a rejection of the initial payment by credit card or another factor will generate an increase in amounts due to the application of penalties for late payment equal to bank base rate plus 4 points, and apply from days of delivery of items and the application of a penalty clause.

6. sofasurfeurs Company reserves the right to pursue all attempts to use fraudulent means of payment and / or resolve disputes payment fraud or attempted fraudulent payment out of court with a client's payment of the amount due, addition to any fees.

7. You have yet to 2 methods of payment:

- By credit card (Visa, Eurocard / Mastercard, guaranteed by the secure e-Farm Credit, selected partner for its high reliability in online payment on the Internet.

- By check (denominated in Euros only to the order of the sofasurfeurs and compensable in a French bank). Send your check to the back which you reported the number given at the end of the command, at the following address:
The sofasurfeurs
35 rue Georges Teissier
42000 Saint Etienne

The receipt of the check is made to order.

Information about the articles:

1. The proposed articles on the site are used and maintained in good condition or restored and are in fact signs of use. The site presents the items for sale with the necessary characteristics that can meet the Article L 111-1 of the Consumer Code, which allows the buyer to know before the final order of the essential characteristics of the items he wishes to buy.

2. The documents that are associated with products on the site (descriptive, technical data, photographs, etc ...) are indicative and do not sofasurfeurs Company regarding compliance of the actual product and can not challenge the validity of an order or a sale.

3. The items and prices on the site are valid only within the limits of available stocks and do not give rise to any compensation in case of failure or cancellation.


1. Prices shown are net (VAT not applicable under section 293B of the General Tax Code) EUR (€) excluding delivery costs, which remain the responsibility of the user unless otherwise specified or conditions. reserves the right to change prices at any time. The products will be charged on the basis of the rates in effect at the time of the order

2. The customer will always be informed before the final registration of the order of delivery charges related to the said order, and payment will be requested from the customer for the total purchase amount, including the prices of the items ordered plus shipping . Thus, confirmation of payment agreement of the order by the client implies that the latter agrees to pay shipping costs incurred. Delivery costs can not therefore constitute a valid reason for questioning after the final registration.


1. Delivery is made to the address specified by the customer at the time of purchase. It will be done by mail or a carrier. It can be made once the order has been validated by the customer and the payment in full. Centers for bank payment will have given their prior agreement to pay. In case of refusal of such centers, the order is automatically canceled

2. In the absence of the customer upon delivery, an advice note will be deposited in his mailbox inviting him to withdraw the package at the post office or the carrier

3. Delivery will be deemed made as of the date of the first presentation of the goods to the delivery address specified by the customer when ordering.
The user is required to verify the condition of the packaging and the product delivered, and if necessary make any reservations on the delivery of the carrier. Where the carrier is La Poste, the procedure to be observed to have the right to return is as follows:
- Application of the procedure and Chronopost Colissimo or refusal of goods by issuing an immediate finding of fault with the clerk of the Post Office (finding 170)
- Reporting of refusal of delivery to the business sofasurfeurs within 24 hours from the date of delivery
The strict observance of this procedure is essential in order to be eligible for a refund of goods damaged during transit. In particular, the presentation of an observed anomaly established with the carrier will be an essential piece. It should be noted that the return of goods for damage during transportation is provided by the carrier as a result of the refusal of the package.

Delivery Times:

1. If the ordered item is in stock, the period is 3 days for orders placed before 13:00.
Delivery times will begin only from the date of payment of the order.

3. In case of force majeure or exceptional circumstances (natural disaster, epidemic, strikes, etc..) Prohibiting or delaying the delivery of goods, sofasurfeurs Company is relieved of all responsibility.

4. In all cases, delivery on time can only intervene if the customer is current in its obligations to the Company sofasurfeurs.

5. In case of unavailability of the Company sofasurfeurs deliver within the specified period, it will be offered the customer a replacement product at a price equal to its purchase or refund of the purchase altogether.


1. The customer must make to the Company sofasurfeurs the day of delivery or not later than the first business day after delivery, any claim of error of delivery and / or nonconformity items in kind or in quality report the particulars on the delivery. Any complaint made after this time will be rejected.

2. The formulation of this claim with sofasurfeurs Company will be made by letter.

3. Any claim not made in the rules defined above and in the time limits could not be taken into account and will release the Company from any liability sofasurfeurs for customers.

Money back:

1. As of the date of delivery of your order, you have a period of 7 days to claim your right to cancel. However, only the items returned in perfect condition and in their original packaging will be refunded (shipping and return remaining at the customer).

2. To ensure that your application is processed, you must first contact our services to inform them of your intention to return the item and obtain a serial number as well as the way forward.

3. The return items must be insured parcels under the value of invoicing in the case of a shipment without insurance Company sofasurfeurs not be held liable for any loss or theft during the delivery.

Retention of title and responsibility


1. sofasurfeurs Company retains ownership of the goods until full payment by the customer. The transfer of ownership of articles made to the customer upon payment of the price. However during the period of delivery to the transfer of ownership, the risk of loss, theft or destruction shall be borne by the customer.

2. Failure by the Customer of its payment obligations, for whatever reason, gives the Company sofasurfeurs the right to demand the immediate return of goods delivered to the expense and risk of the client (all possible restoration status of items will be charged to the customer).

The rights of access and rectification:

1. sofasurfeurs Company is committed to protecting the privacy of the customer placing an order on its website sofasurfer. and processes the information with the strictest confidentiality. For purchases made by the customer, only the necessary information requested (name, address, e-mail, etc ...) for quality treatment and careful monitoring of the order. The captured data is stored online on a secure server and are immediately encrypted.

2. Pursuant to the CNIL, the customer has a right to access, modify, correct and delete data concerning them (article 34 de la loi "Informatique et Libertés" of 6 January 1978).


The terms and conditions herein shall be governed by French law. Any dispute concerning these terms and conditions of sale will be subject solely to the Commercial Court of Saint-Etienne


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